Shipping policy
SHIPPING POLICY
All products sold by SC Masonic Supply are made to order. Please allow time for your order to be produced before it is shipped.
PROCESSING & PRODUCTION
Most orders require approximately 3–7 business days for production and processing before shipment. Processing times may vary during holidays, high-volume periods, or due to product availability.
SHIPPING RATES
Shipping charges are calculated and displayed at checkout. The shipping rate shown at checkout is based on the products in your order and the shipping destination.
DELIVERY
Once your order has shipped, you will receive tracking information when available. Delivery times are estimates and may vary depending on the carrier, destination, weather, holidays, or other circumstances outside our control.
MULTIPLE PACKAGES
Products may be produced or fulfilled separately. If your order contains multiple items, they may arrive in separate packages and at different times.
INCORRECT SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before submitting your order.
LOST, DELAYED, OR DAMAGED PACKAGES
If your package appears to be lost, significantly delayed, or arrives damaged, please contact us so we can assist you in determining the appropriate next steps.
CONTACT US
Questions regarding shipping may be sent to:
SC Masonic Supply LLC
squareandcompassmasonicsupply@gmail.com